Hello is anyone there????

I forgot, do we have someone that takes care of financial aid in this school? Everytime I go to that office the door is closed and no one is in there. Oh, but I forgot to mention you can make an appointment that the financial aid person will show up to 2 hours late. I understand that there are night students too, but what about us who come to school in the morning . Maybe because we work the evenings and can't wait all day for someone to get to their office. Then you get questioned on why you haven't turned things into the office. Maybe because your never there!! Don't you think that is a little bit unprofessional? The school should hire someone for the morning schedule and someone for the night schedule. How hard is it to figure that out. Financial aid is probably one of the most important things to us students. We would like to know whats going on with loan approvals etc. It is just frustrating that we have to wait weeks at a time to get answers. I would pretty much need to change my work schedule to get an appointment with the financial aid office.